agreement of service


agreement of service
agreement of service LAW Dienstvertrag m, Dienstleistungsvertrag m

Englisch-Deutsch Fachwörterbuch der Wirtschaft . 2013.

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  • agreement — a‧gree‧ment [əˈgriːmənt] noun [countable] 1. an arrangement or promise to do something, made by two or more people or organizations: • Under the agreement, the company will distribute our products in North America. • What happens if the warring… …   Financial and business terms

  • Service level agreement — Le Service Level Agreement (SLA) est un document qui définit la qualité de service requise entre un prestataire et un client. Le Service Level Agreement, que l’on pourrait traduire en français par Contrat de niveau de service est donc un contrat… …   Wikipédia en Français

  • service agreement — ➔ agreement * * * service agreement UK US noun [C] ► COMMERCE an agreement between a company and a customer, stating that the company will check and repair equipment for an agreed price during a fixed period of time: »Our service agreements cover …   Financial and business terms

  • service contract — ➔ contract1 * * * service contract UK US noun [C] ► HR a formal agreement between a company and an employee in a high position about their pay and conditions of employment (= rules under which they are employed): »The company has reduced service… …   Financial and business terms

  • Service-oriented architecture — (SOA) is a method for systems development and integration where functionality is grouped around business processes and packaged as interoperable services . SOA also describes IT infrastructure which allows different applications to exchange data… …   Wikipedia

  • service level agreement — UK US noun [C] (ABBREVIATION SLA) COMMERCE ► an agreement between a business providing a service and a customer, stating what is being provided, quality levels, etc.: »The center s service level agreement states that 80% of calls will be answered …   Financial and business terms

  • Service level objectives — (SLOs) are a key element of a service level agreement (SLA) between a service provider and a customer. SLOs are agreed as a means of measuring the performance of the Service Provider and are outlined as a way of avoiding disputes between the two… …   Wikipedia

  • service agreement — An agreement between a company and its directors and senior management setting out the terms of service, in particular the minimum term and notice period. Easyform Glossary of Law Terms. UK law terms …   Law dictionary

  • service agreement — noun A contract stipulating the responsibilities that the provider of a service has to a client • • • Main Entry: ↑service …   Useful english dictionary

  • Service assurance — Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre defined service quality level for an optimal subscriber… …   Wikipedia

  • Service level — measures the performance of a system. Certain goals are defined and the service level gives the percentage to which they should be achieved.Examples * Percentage of calls answered in a call center. * Percentage of customers waiting less than a… …   Wikipedia